IT Specialist

Information Technologies (IT)

Positions
3
Close Date
6/1/2019
Location
Puerto Rico

We are seeking a detail-oriented IT Specialist to join our growing team of IT consultants. Will be responsible for monitoring and maintaining IT systems for valued customers.

Tasks (but not limited to):

  • Manage the hardware infrastructure including the installation, configuration, maintenance, upgrades and repair of servers, computers, printers, scanners, network components, mobile devices and others.
  • Perform system, network and application administration tasks including installation, configuration, managing user accounts, security, upgrades, patches, processes and others.
  • Perform, configure and test system and database backup and recovery procedures.
  • Monitor infrastructure components on a regular basis to ensure availability and take preventive actions.
  • Coordinate support of external hardware and software vendors when needed.
  • Use ticketing system to manage support requests, document assessment and tickets resolution.

Requirements:

  • Bachelor’s Degree in Information Technology, Computer Science or related field required
  • Minimum 3-year experience as IT Specialist
  • Industry certifications and memberships a plus
  • Excellent IT, communication, leadership and management skills
  • Ability to fill multiple roles and tasks simultaneously
  • Proven track record of maintaining IT structural integrity